What
ages do we cater for?
We welcome all children between the ages of 4 – 12 generally. Please
contact us if your child falls slightly outside this range. Should a child
have special needs we would be pleased to discuss any concerns and how
we can accommodate them.
Who will be supervising my child?
All staff are interviewed and hand picked by senior management,
all have the skills and qualifications to ensure your children are in
the best possible hands.
We pick them not only for their qualifications but also for their enthusiasm
and character to ensure your children will have the greatest possible
time. All staff are also CRB checked. The safety and happiness of your
child is our number one priority.
Can my child be in the same group as their
brother and sister or friend?
Yes, As long as the age difference isn’t too great we can arrange
for them to be together. We want the children to have as much fun as possible.
What makes them happy makes us happy.
What if my child is Ill or has an accident
at Whizz Kids?
We have qualified First Aiders on site. In the rare event of a serious
accident parents will be informed immediately and first aid action will
be taken accordingly. If your child feels ill during the day they will
be advised to take part in our more gentle activities and kept a close
eye on. If our experienced staff feels necessary, parents will be informed.
What are the pick up and drop off times?
Our normal day is 09.00am and collection is 16.45pm, however,
if you have paid for Early Bird and Late Leaver sessions then drop off
is 08.30am and pick up is 17.45pm.
Do we give discount for more than one child?
Unfortunately not as we have a strict Instructor to child ratio to ensure
safety and quality for your child.
Can they come for half days?
The answer is yes, however, you will still have to pay
for the whole day, as your child will be occupying one space out of the
total for the day.
Is our timetable fixed?
The timetable is just a guide to what we do in a week,
each day the activities are chosen between the staff and children, the
day is then planned.
What is the id on collection policy?
Firstly, we have introduced Photo Identification with
the safety aspect in mind for a) your child b) our staff, so from now
on we will be asking for ID from anybody different to the person dropping
off.
At registration every day you will be asked who is picking up, if it’s
yourself who dropped off then you won’t need ID, however, if it’s
somebody different e.g. Dad, grandma, granddad or family friend then you
will leave there name and we will require photo ID from them on collection.
NB (only photo ID is acceptable)
Do we accept childcare vouchers or child tax credits?
We are able to accept all Childcare Vouchers and child tax credits,
please call for more details, we are not set up with all companies so please let us know and we will get it done, the process is very quick and easy.
Are you Ofsted registered ?
We are on the voluntary childcare register and our Regitration number for Dorset House School is VC369798
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