Booking Process
Booking a day at whizz kids could not be easier, simply complete the online
booking form or call us to book over the phone. Booking for each holiday
is on a first come first served basis and the limited number of 48 per
day is set and cannot be over booked. Once booking is made you will be
required to pay in full within 10 days, once payment is received confirmation
will be sent to your address given at the time of booking.
The Days Events:
The day’s events are very flexible, most days are planned with the
children first thing in the morning. The day is then structured to ensure
the activities are carried out. It is not possible to carry out all activities
in one day, the most popular activities are always carried out and by
booking a full week you will ensure your child does all activities.
Terms and Conditions
1. The contract:
Is between Whizz Kids and the parent or guardian of the child named in
the booking form.
By submitting or sending a booking form you agree to the terms and conditions.
Payment is due in full 10 days from the time of booking.
2. Cancellation
30 days prior to club commencing a full refund can be issued.
29 – 20 days prior to club commencing 30% of the fee can be refunded.
19 – 1 days prior to club commencing no refund can be given.
Our insurance is only for sickness cover and only a days credit can be
offered, no refund will be given.
If monies have not been received, you will receive a phone call from us
and if we have not heard within two days your place will be cancelled.
In the event of club closure due to power fault, severe weather conditions
or any other condition, whizz kids will not pay any refunds.
Whizz Kids reserves the right to cancel any one day at whizz kids if less
than 5 people are booked in. As a matter of course a credit will be offered.
3. Insurance
Your children are fully covered under our Public Liability Insurance.
We also offer sickness insurance at £1.50 per day, which can be
useful if they feel under the weather.
4. Conditions
Once you receive your confirmation pack you will find
a medical form enclosed, this must be fully completed to cover all aspects
of their health.
All children are expected to be fit and able to participate in all activities
unless we have been made aware.
Any form of illness suffered 28 days prior to club must be declared at
your first day with Whizz kids. We reserve the right to refuse any child.
We reserve the right to send home any child who is disruptive or found
bulling any other children.
5. Behaviour Management Policy
Whizz Kids believes that children will flourish best in an atmosphere of mutual respect and encouragement where everyone knows what is expected of them. The group leaders will discuss behaviour with your children during the orientation session on their first day at the club and include a run through of the Whizz Kids Code of Behaviour.
We concentrate on encouraging good behaviour and ensuring children enjoy their time at the activity club. Staff will treat children with respect, promoting an atmosphere of trust. Should the positive atmosphere of the activity club be compromised by disruptive or inappropriate behaviour, our staff will explain to the child why it is unacceptable. If the problem cannot be resolved, staff may have no choice but to exclude the child from the club.
5. Your Consent
By agreeing to our terms and conditions you agree that:
Your child will be involved in outdoor activities
Your child can take part in all activities on offer. Please notify us
if your child cannot participate in any one of the activities.
Your child receiving first aid when needed.
For any accidents more serious which may require hospital treatment you
will be notified as soon as possible after the event.
6. Our Offers
£10.00 off The First Five Days Booked: For the first five days you book you will receive £10.00 discount.
Refer A Friend: To receive this offer your friend must not be on our database and book a minimum of one day, you must book a minimum of five days the 6th day will be free. Existing customers only. Subject to availability
For Every Ten Days Booked At Full Price Get the 11th Day Free:
For every ten days booked receive the 11th free, insurance must be included and pre paid in advance.
7. Other Information
We accept no liability for any personal injury, fatality to a child or
loss of personal property.
All comments, photo’s and other materials in the flyers and on the
website are published with your consent, unless you object on the day.
We reserve the right to change any of our advertising at any time.
8. Packed Lunch Policy
Overall aim of the policy:
To ensure that all packed lunches brought from home and consumed at Whizz Kids provide the pupil with healthy and nutritious food. Which is now regulated by national standards.
Why the policy was formulated:
• To make a positive contribution to children’s health.
• To encourage a happier and calmer population of children and young people.
• To promote consistency between packed lunches, which must adhere to national standards set by the Government.
• To contribute to the self-evaluation for review by Ofsted.
Where, when and to whom the policy applies:
To all pupils and parents providing packed lunches to be consumed at Whizz Kids.
Food and drink in packed lunches:
• Whizz Kids will provide facilities for pupils bringing in packed lunches and
ensure that free, fresh drinking water is readily available at all times.
• Whizz Kids will work with the pupils to provide attractive and appropriate
dining room arrangements.
• Whizz Kids will work with parents to ensure that packed lunches abide by the
standards listed below.
• As fridge space is not available at whizz kids, pupils are advised to bring packed
lunches in insulated bags with freezer blocks where possible to stop the food
going off.
• whizz kids will ensure that pupils and will be able to sit and eat together in the same room.
Packed lunches should include:
• at least one portion of fruit and one portion of vegetables every day.
• meat, fish or other source of non-dairy protein (e.g. lentils, kidney beans,
chickpeas, hummus, and falafel) every day
• oily fish, such as salmon, at least once every three weeks.
• a starchy food such as any type of bread, pasta, rice, couscous, noodles,
potatoes or other type of cereals every day.
• dairy food such as milk, cheese, yoghurt, fromage frais or custard everyday
• only water, still, semi-skimmed or skimmed milk, yoghurt or milk drinks and
smoothies.
Packed lunches can and should only occasionally include:
• snacks such as crisps. Instead, include nuts, seeds, vegetables and fruit
(with no added salt, sugar or fat).
• confectionery such as chocolate bars, chocolate-coated biscuits and sweets.
Cakes and biscuits to encourage your child to eat these only as
part of a balanced meal.
• Meat products such as sausage rolls, individual pies, corned meat and
sausages/chipolates.
Special diets and allergies
Whizz kids also recognises that some pupils may require special diets that do not
allow for the standards to be met exactly e.g nut allergies. In this case parents are
urged to be responsible in ensuring that packed lunches are as healthy as possible.
For these reasons pupils are also not permitted to swap food items. |
